Privacy policy

Depending on how you interact with Mystic, we may collect or process information including:

• Minecraft username and UUID
• Discord username, user ID, server ID, channel ID, and role information
• Linked Minecraft and Discord account information
• Email address, when provided
• IP address and basic device or browser information
• Purchase and transaction information
• Products, ranks, virtual items, or other packages purchased
• Minecraft server activity
• Moderation and disciplinary information
• Support requests and communications
• Discord messages sent within designated channels used by our Minecraft/Discord integrations
• Server, bot, and account configuration information
• Information reasonably necessary to detect fraud, abuse, cheating, or violations of our rules

We collect and process information only as reasonably necessary to operate, secure, support, and improve our Services or for the other purposes described in this Privacy Policy.

We may use collected or processed information to:

• Operate Mystic's Minecraft servers and Discord community
• Provide Minecraft and Discord account linking
• Verify Discord server membership
• Verify Discord roles
• Synchronize Minecraft groups and Discord roles
• Provide communication between Minecraft and Discord
• Operate Discord bots and integrations
• Process and fulfill purchases
• Deliver purchased ranks, virtual items, currency, or other benefits
• Provide player and customer support
• Moderate our community and enforce our rules
• Detect and prevent fraud, chargebacks, abuse, cheating, and security threats
• Diagnose technical problems
• Maintain the security and reliability of our Services
• Maintain transaction and operational records
• Comply with applicable legal obligations

We do not sell personal information.

Mystic uses Discord integrations and bots, including functionality that connects our Minecraft servers with our Discord community.

Our Discord integration may process information including Discord user IDs, usernames, server membership, roles, and other information necessary to provide configured functionality.

Players may choose to link their Minecraft account with their Discord account. When an account is linked, we may store an association between the player's Minecraft account and Discord account so that the link can persist.

Linked-account information may be used for features such as membership verification, role synchronization, account verification, and other Minecraft/Discord integration functionality.

Certain designated Discord channels may be connected to our Minecraft servers.

Messages submitted to these channels may be processed by our Discord integration so that they can be relayed between Discord and Minecraft. For example, a message sent in a designated Discord chat channel may be displayed to players currently connected to the Minecraft server.

Message information may also appear in server logs or other systems used to operate, secure, moderate, or troubleshoot the Services.

Discord message content is processed only as reasonably necessary to provide configured functionality and operate our community.

We do not use Discord message content for advertising, user profiling, or training artificial intelligence or machine-learning models.

When you connect to or play on Mystic's Minecraft servers, we may process information necessary to operate and protect the servers.

This may include your:

• Minecraft username and UUID
• IP address
• Gameplay activity
• Chat messages
• Commands and server interactions
• Account information
• Moderation history
• Technical connection information

This information may be used to operate the server, maintain player accounts and progress, investigate technical problems, prevent cheating or abuse, enforce server rules, and maintain the security of our Services.

If you make a purchase through a Mystic store, information necessary to process and fulfill the transaction may be collected.

Payments may be processed by third-party payment providers. These providers may collect payment information, billing information, IP addresses, and other information necessary to process payments and prevent fraud.

Mystic does not necessarily receive or store complete payment card details.

We may receive transaction information such as transaction identifiers, purchase amounts, payment status, purchaser information made available to us, purchase dates, and products or packages purchased.

Third-party payment providers process information according to their own privacy policies and terms.

Our websites may use cookies and similar technologies to provide website functionality, maintain sessions, remember preferences, provide security, prevent fraud, understand website usage, and improve our Services.

Third-party services integrated into our websites may also use cookies or similar technologies according to their own privacy practices.

Some information may be stored outside of Discord or Minecraft on systems used to operate Mystic, including our servers, databases, website infrastructure, backups, logs, and third-party service providers.

This may include account identifiers, linked Minecraft and Discord accounts, server configuration, transaction records, moderation records, support information, and other operational information.

We retain information for as long as reasonably necessary to provide and protect our Services, maintain account functionality, prevent fraud and abuse, resolve disputes, enforce our agreements and rules, maintain transaction records, and satisfy applicable legal requirements.

Different categories of information may have different retention periods.

When information is no longer reasonably required, we may delete or anonymize it, subject to applicable legal requirements.

We do not sell personal information.

We may disclose information to service providers when reasonably necessary to operate Mystic. These may include providers of:

• Minecraft and Discord infrastructure
• Website and server hosting
• Cloud infrastructure and data storage
• Payment processing
• Store infrastructure
• Analytics
• Fraud and abuse prevention
• Customer support

We may also disclose information when reasonably necessary to comply with applicable law or lawful requests, protect our users or Services, investigate fraud or abuse, resolve payment disputes, or enforce our agreements and rules.

We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control against unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Depending on applicable law, you may have rights regarding personal information maintained about you, including the ability to request access to or correction of certain personal information.

You may also request deletion of applicable information associated with your Minecraft or Discord account.

Requests can be made through Mystic's official support channels.

We may need to verify your identity before fulfilling a request.

Certain information may be retained where reasonably necessary or permitted by law, including information required for:

• Transaction and accounting records
• Fraud and chargeback prevention
• Security and abuse prevention
• Moderation and dispute resolution
• Legal obligations

Mystic relies on third-party platforms and services to provide portions of our Services, including Minecraft and Discord.

Third-party services operate independently and may process information according to their own privacy policies and terms.

Your use of Discord and Minecraft is also subject to the policies and terms applicable to those platforms.

Mystic's Services are intended only for individuals permitted to use Minecraft, Discord, payment services, and other applicable platforms under their respective terms and applicable law.

If we become aware that personal information has been collected in circumstances where its collection is prohibited by applicable law, we will take reasonable steps to address the situation.

Some infrastructure and service providers used by Mystic may operate outside of your country or region.

As a result, information may be processed or stored in other jurisdictions and may be subject to the laws applicable in those jurisdictions.

We may update this Privacy Policy from time to time to reflect changes to our Services, practices, technology, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this Privacy Policy.

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or would like to request deletion of information associated with you, please contact Mystic through our official support channels.

Website: MysticMC.co

Email: MysticMCNetworks@gmail.com

Discord: Discord.MysticMC.co